Support

Positioning on the web is in our days essential but can be impressive.

You need support for your web project or to update your website but you are looking for a trustworthy professional, seriousness and of quality?

  • Solutions tailored to your needs and especially to your budget.
  • Support in your project
  • Website update
  • Upgrade training in wordpress
  • Webmastering / Hosting
  • Site ergonomics advice
  • Installation of statistics

 

Why Webonline?

We believe in our customers and we do our best to support their development through their presence on the web. At Webonline we know that every company is different and is a different point of its development. That is why their budget and their needs are not the same. We propose and adapt our web offers according to those needs.

In addition to Webonline, we do not leave our clients alone after the realization of their website, but we offer different support services to accompany you, to train you in the updates’ process of your website, or to realize the evolutions that you would need.

 

 

What is Support?

To let you to concentrate your effort and your time in what you know best, WebOnLine is the one to take over in everything related to your website.

Whether you need help choosing your hosting company or renting your domain name, we are here with our expertise to enable you to approach the web in the best conditions.

A website that is not often updated is a website that eventually bores customers. That is why we understand the importance of the updates, we realize, either on demand at the hourly rate or by subscription those updates for you. Thanks to the subscription « updates », your site will follow the life of your company without loss of time. A regularly updated website is not only important for your customer but also is one of the criteria for a better SEO by Google.

We also offer support training for the use of WordPress so that you can get the most out of the tools of your blog.

 

Additional information

Knowing that the specialities of the web are plural, we offer additional services such as organizing the hosting, leasing of the domain name or the integration of additional modules that you would need.

Moreover, as our policy is to be close to our customer and its success, we offer a service of updates of the platform CMS on demand, or as a subscription in order to have a formula « Serene ».

 

Process

  1. Contact
  2. Reception of the estimate at hourly or fixed rate
  3. Validation of the estimate and receipt of the deposit of 50%
  4. Realization of the service offer
  5. Settlement of the remaining 50% to the completion of the task

 

Customer Liability

After development and reception of the website, all the accounts created during the implementation and the passwords will be communicated to you. We ask that all our customers to change these passwords at the reception of the website. We are not responsible for any incident that may occur after reception of the site.